Here's what we found for "Appealing an unpaid item"

If you received an unpaid item notification, please pay for your item now. You'll find it in your purchase history.

If you have questions, or need more time to make a payment, contact the seller to work things out. Sellers open unpaid item cases because they haven't received payment. Opening a case allows them to relist the item and get credit for listing fees.

If you've paid for an item, but it's still showing as unpaid, contact us and provide one of the following:

  • Proof of payment
  • An email from the seller indicating that you paid

We can then remove the unpaid item from your account. Sellers don't have the ability to remove unpaid items from your account so you'll need to contact eBay directly.


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