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You can check the status of your return or refund by selecting See return or refund status or by going to Purchase history > Returns and cancelled orders > See case details.
When you initiate a return request, the seller has up to three business days to respond. If they accept the return you have five days to send it back. If they don't respond, or you're not satisfied with their response, you can ask eBay to step in after three days.
Once the seller's received the item back from you, they have six business days to issue your refund. It usually takes three to five business days to receive a refund. If you paid using a credit card it may take up to 30 days, depending on your card provider.
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