Here's what we found for "Questions about fees or overcharges"

If you think you've been overcharged for fees or your bill seems high, please review your invoice for more information. You can also check the fee details for a specific item you've sold.

An unexpected charge may be to cover something such as:

  • Processing fee for a payment that was rejected due to insufficient funds
  • Insertion fee for an item that didn't sell
  • Late fee for an overdue bill
  • Monthly subscription fee to have an eBay Store or certains selling tools, such as Selling Manager Pro
  • You went over your monthly free listing entitlement, and/or you listed some items in two categories
  • Your listing wasn't eligible for a promotion or discount 

Keep in mind that insertion fees and optional listing upgrade fees are charged if the item doesn't sell. They're also charged every 30 days on Good 'Til Cancelled listings and whenever an item is manually relisted.

In certain situations, you may be eligible for a credit for the final value fee, the insertion fee, or both – for example, if you cancelled the sale, the buyer didn't pay, or the item was returned.


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